Overview
Removing users from EZLease can be done one of two ways:
- If your account has a Super Admin set up, contact that user and they can remove users from your account.
- If your account does not have a Super Admin set up, submit your request to EZLease support, including the user's full name and email address.
Removing users as a Super Admin
Only Super admins can disable and delete users.
If you decide that an active user no longer needs access to EZLease and it's data, you can either disable or fully delete the user from the system. It's important to understand the distinction between disabling and deleting. If you disable a user, they don't have access to the system but they'll still appear in the User Management workspace and can be re-enabled at any time. If you delete a user, they are removed from the system permanently. If the user never logged in, the username can be reused; if they had logged in, they username cannot be reused. Deleted users still appear on the Audit Trail report so that you have a historical record for any changes they made.
As best practice, we suggest creating an internal process whereby users who leave the company, or no longer need access to EZLease, are disabled for a specific period of time, before being fully deleted.
Below are the steps for disabling and deleting a user:
| Step | Action |
| 1 | Find the user that you need to update, and click their name. |
| 2 |
A new pop-up appears with the user's details and some additional options at the bottom. Click Disable. |
| 3 |
After clicking Disable, you'll notice the options are updated. Now, the Super admin can re-enable the user again or fully delete them from the system. Click Delete. |
Note: Deleting a user is a permanent action. Once a user is deleted, they cannot be re-added under the same username.
Related Links:
Managing users as a Super Admin | EZLease Dashboard | Role-based access control (RBAC)